Columns
| Column | Type | Size | Nulls | Auto | Default | Children | Parents | Comments | |||
|---|---|---|---|---|---|---|---|---|---|---|---|
| id | VARCHAR | 36 | null |
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| VARCHAR | 255 | √ | null |
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| VARCHAR | 255 | √ | null |
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| enum('CHATBOT', 'EMAIL', 'PLATFORM_ADMIN', 'SYSTEM', 'TENANT_USER') | 14 | null |
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| VARCHAR | 100 | √ | null |
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| comment_text | TEXT | 65535 | null |
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| created_at | DATETIME | 26 | null |
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| is_internal | BIT | 1 | null |
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| source_channel | enum('ADMIN', 'CHATBOT', 'EMAIL', 'WEB') | 7 | null |
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| updated_at | DATETIME | 26 | null |
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| platform_admin_id | VARCHAR | 36 | √ | null |
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| ticket_id | VARCHAR | 36 | null |
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Indexes
| Constraint Name | Type | Sort | Column(s) |
|---|---|---|---|
| PRIMARY | Primary key | Asc | id |
| FK8gw18cljmrqfebxbhygyiygxf | Performance | Asc | ticket_id |
| idx_ticket_comments_platform_admin_id | Performance | Asc | platform_admin_id |